Thank you for purchasing our software. We are committed to ensuring your satisfaction with our product. Below is our refund policy, which outlines the specific circumstances under which refunds will be granted, as well as cases where refunds are not available.

Refund Eligibility

You are eligible for a refund in the following cases:

Payment Issues: If the payment was successfully processed but the product was not provided, you are entitled to a full refund.

Compatibility Issues: If the software is not working on your system and our support team is unable to resolve the issue, you are entitled to a full refund.

Unresolvable Issues: If you encounter any issues with downloading or using the software that our support team is unable to resolve, you are entitled to a full refund.

Non-Refundable Cases

Refunds will not be granted in the following cases:

Post-Use Refund Requests: No refunds will be provided after the software has been used. We offer a free version to test the software prior to purchase, so please ensure it meets your needs before buying.

Unauthorized Modifications: No refunds will be provided for problems caused by unauthorized modifications to the software. Please do not attempt to alter the root software in any way.

How to Request a Refund :

If you believe you are eligible for a refund based on the criteria outlined above, please contact our support team with the following information:

Proof of purchase (e.g., order number, receipt)

Detailed description of the issue you are experiencing

Any relevant screenshots or error messages

Our support team will review your request and respond within 5 business days.

CONTACT US :

If you have questions or comments about this policy, you may email us at support@aiimageupscale.com:

We appreciate your understanding and cooperation in adhering to our refund policy. Our goal is to ensure you have a positive experience with our software, and we are here to assist you with any issues you may encounter.

Thank you for choosing our software.

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